Privacy Policy for ProGamerLeague.com
We are staunchly committed to protecting and meticulously safeguarding your privacy and personal data through advanced protection protocols and comprehensive security measures across our entire platform.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation patterns, timestamps, device identifiers, and interaction metrics. This information is collected through server logs, cookies, and analytics tools and may include match history views, tournament participation records, and forum engagement statistics. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving user experience, optimizing website performance, analyzing trending content, and maintaining security protocols, which enables us to enhance platform functionality, personalize content delivery, and prevent fraudulent activities. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, registration date, account status, and verification details. This information is collected through registration forms, account updates, and verification processes and may include gaming preferences, notification settings, and security questions. The source of this data is direct user input during account creation and management. We process this information for account authentication, service provision, communication management, and security maintenance, which enables us to provide secure access, personalized services, and account protection. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes display name, avatar, gaming achievements, competitive rankings, team affiliations, and social connections. This information is collected through profile creation, gaming activity, and social interactions and may include tournament results, gameplay statistics, and community reputation scores. The source of this data is user submissions and automated gaming performance tracking. We process this information for community building, matchmaking services, achievement tracking, and competitive ladder maintenance, which enables us to facilitate meaningful player interactions, fair competition, and skill-based progression. The legal basis for this processing is our legitimate interests in operating and improving our gaming platform.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether your personal data is being processed and request access to that data. This includes the ability to receive copies of your data, verify processing purposes, and confirm data categories. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection team directly. We will respond within 30 days and may require government-issued identification, account verification details, and proof of address to verify your identity.
Right to Rectification: You have the right to have inaccurate personal data corrected or completed if it is incomplete. This includes the ability to update profile information, correct gaming statistics, and modify account details. To exercise this right, you can use our account settings panel or submit a correction request through our support system. We will process valid requests within 15 days and may require account password verification, email confirmation, and specific correction details to process your request.
[Character limit reached – Continuing in next response]Data Handling & Security
The security and proper handling of your personal information is fundamental to our operations at ProGamerLeague.com. This section details how we process different types of data and the measures we take to protect it.
Data Processing
We process Service Data which includes usernames, gaming profiles, competitive rankings, and tournament participation records. This processing involves automated matching systems and manual review procedures, enabling us to facilitate fair competition and accurate player rankings. For example, in the context of esports, this includes tracking match histories, win rates, and competitive achievements. The legal basis for this processing is legitimate interest and contractual necessity, specifically to maintain competitive integrity and provide core gaming services.
We process Technical Data which includes device information, IP addresses, browser data, and gaming platform identifiers. This processing involves automated collection and analysis systems, enabling us to optimize game performance and prevent cheating. For example, in the context of esports, this includes anti-cheat verification and latency optimization. The legal basis for this processing is legitimate interest and consent, specifically to ensure fair play and optimal gaming experience.
We process Communication Data which includes chat logs, forum posts, team communications, and support tickets. This processing involves content moderation and analysis systems, enabling us to maintain community standards and provide support. For example, in the context of esports, this includes team strategy discussions and tournament coordination. The legal basis for this processing is legitimate interest and consent, specifically to facilitate community interaction and tournament organization.
We process Transaction Data which includes payment information, tournament entry fees, and prize disbursements. This processing involves secure payment systems and automated verification procedures, enabling us to manage financial transactions safely. For example, in the context of esports, this includes processing tournament prizes and subscription payments. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill financial commitments and comply with tax regulations.
We process Preference Data which includes game settings, notification preferences, and content interests. This processing involves preference management systems and personalization engines, enabling us to customize user experience. For example, in the context of esports, this includes preferred game modes and tournament notifications. The legal basis for this processing is consent and legitimate interest, specifically to provide personalized services and relevant content.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive gaming data.
International Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certifications, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001 standards, GDPR compliance measures, and regional data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of active account plus 2 years for account recovery and game integrity purposes
Usage Data: Stored for 12 months to maintain accurate player statistics and rankings
Transaction Records: Kept for 7 years to comply with financial regulations and prize distribution requirements
Communication History: Maintained for 18 months to handle disputes and maintain community standards
Technical Logs: Preserved for 6 months for security and performance optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for ProGamerLeague.com
Essential cookies serve as the foundation of our website functionality. These cookies manage user authentication, maintain secure sessions, and ensure technical stability during tournament streaming and competitive gameplay. They process login credentials, session tokens, and security parameters to enable seamless participation in online tournaments and competitive leagues. For example, in our esports platform, these cookies maintain your active tournament registration status and secure connection during live matches.
Functional cookies enhance your gaming experience by remembering your preferences. They enable personalized tournament feeds, preferred game categories, and customized dashboard layouts. These cookies store your region for relevant tournament matchmaking, language settings for international competitions, and interface preferences for optimal gameplay monitoring.
Analytics cookies help us understand how players and viewers interact with our platform. They collect information about which tournaments attract the most engagement, how users navigate through competition brackets, and which gaming features are most utilized. This data helps us optimize tournament structures and improve competitive formats for our gaming community.
Performance cookies assess and improve our platform’s operation by monitoring server response times during peak tournament hours, identifying technical issues in match reporting, and optimizing content delivery for live streaming events. They track system performance to ensure smooth tournament operations and optimal gaming conditions.
Cookie Management
You can control your cookie preferences through your browser settings, our platform’s privacy center, and tournament participation preferences. We provide granular control over non-essential cookies while maintaining critical functionality for competitive play.
Compliance Information
For EU residents, we maintain strict GDPR compliance with explicit consent mechanisms for tournament participation, minimal data collection for competitive integrity, and transparent processing of gaming-related information.
California residents are entitled to comprehensive information about collected personal data, including tournament history and competitive records. They may request deletion of non-essential gaming data and opt-out of data sharing while maintaining fair access to competitions.
Regarding users under 13, we implement strict age verification processes, require parental consent for tournament participation, and maintain limited data collection protocols for junior leagues and training programs.
Our policy undergoes regular reviews to maintain alignment with competitive gaming standards and data protection regulations. We notify users of significant changes and may require renewed consent for tournament participation under updated terms.
Contact Information
For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for progamerleague.com and covers all associated services within the esports industry.